The IT executive's ultimate handbook for survival in a rapidly changing
economy
The Practical CIO: A Common Sense Guide for Successful IT Leadership provides
needed advice for modern executives competing in a challenging global environment.
- Proactively establish goals for IT
- Hold all vendors accountable
- Extract maximum value from existing IT investments
- Manage and market the IT brand
- Build relationships up, down and sideways across the enterprise and beyond
its traditional boundaries
- Act like a CEO
Brimming with interviews and case studies from leading global enterprises such as
Microsoft, Prudential, Citigroup, Chiquita Brands, Smithfield Foods and West Marine. The
Practical CIO is designed for clear-eyed IT and C-level executives with no patience for
hype or overly optimistic visions of a "better tomorrow." Truly a commonsense
guide for successful IT leadership, this book delivers exactly the kind of hard-nosed,
actionable advice that executives urgently require.
JOSÉ CARLOS EIRAS was most recently CIO at DHL Express U.S.A., a
division of Deutsche Post World Net (DPWN), the world's leading logistics and
transportation company. Prior to joining DHL, he served as European CIO and Global
Services Information Officer at General Motors. He has also held top executive posts at
General Foods, Philip Morris, and other multinational corporations. Eiras is a recognized
industry expert and respected IT consultant; he has a solid foundation of support in the
global IT community.
Table of Contents
Foreword.
Acknowledgments.
Introduction.
Chapter 1 Build a Great Team.
Chapter 2 Proactively Establish Goals for IT.
Chapter 3 Design the IT Strategy.
Chapter 4 Hold All of Your Vendors Accountable.
Chapter 5 Before Negotiating, Do Your Homework.
Chapter 6 Manage Contracts, Don’t Just Sign Them.
Chapter 7 Work With the Business.
Chapter 8 Manage and Market the IT Brand.
Chapter 9 Building Relationships Across the Enterprise—And Beyond.
Chapter 10 Act Like a CEO.
Afterword.
Endnotes.
About the Author.
Index.
273 pages, Hardcover